ISO Consulting and Implementation

WWISE offers multiple options for developing and implementing ISO management systems on route to certification

OPTION 1: Gap Assessment

A structured audit of your processes against the target ISO standard(s) and applicable legal requirements. We test real inputs (policies, procedures, controls) and outputs (records), then identify gaps that must be closed before certification.

Most organisations already meet parts of the standard—they just need help interpreting requirements and mapping them to day-to-day practices. Our registered consultants and auditors translate the clauses into business-friendly actions.

Typical Duration
  • ≤10 employees or up to 8 processes: 2 auditors, 1 day
  • 11–30 employees or 9–16 processes: 2 auditors, 2 days

Guideline only. One auditor can typically audit ~4 processes/day (a process = a function within a department, e.g., Recruitment under HR).

Process
  • Contact admin@wwise.au or use our Contact Us page to request a Gap Assessment.
  • We confirm scope, locations, processes, and boundaries (Company Profile/Organogram/Product & Service Catalogue).
  • You receive a proposal and quotation.
  • On acceptance, a 50% deposit secures your audit date (onsite, virtual, or hybrid).
  • We issue an audit plan with 60–120 minutes per process (depending on criticality).
  • You approve scope, objectives, and plan; we schedule the audit.
  • Pre-audit confirmation: auditors arrive as scheduled.
  • Opening Meeting with top management and process owners (method, value, major/minor finding definitions).
  • Clause-based interviews and evidence testing:
    • Say what you do: Job descriptions/role clarity
    • Do what you say: Process/Procedure
    • Show me: 6–12 months of records
    • What are the risks: Risk assessment and control effectiveness
    • How are you improving: Objectives and KPIs
  • Closing Meeting: Conformities and nonconformities shared.
  • We agree the Gap Assessment Report date and discuss Consulting (Option 2) or Implementation (Option 3).
  • You receive the report and implementation plan with our recommended ‘WWISE Way’.
  • Balance due on delivery of the report.
This is largely dependent on the organisations’ scope of products and services, departments, staff complement, processes, activities, functions, sites, and commitment from Top Management. This process can range from a minimum of 3 months to a maximum of 3 years.

Having a consultant can help have:

  • - Clear view of where you stand against the standard and law.
  • - A prioritised implementation plan to close gaps and reach certification.
  • - Assurance for clients that your products/services are delivered consistently and compliantly.

Generic assessments that do not reflect your business. Our registered, industry-experienced auditors bring relevant references and a strong track record, so findings are usable and actionable. All auditors/consultants are registered professionals; 100+ years combined experience; 100% certification record.

OPTION 2: Consulting

WWISE provides consultants to guide your organisation on required activities, documentation, and system implementation, followed by training and reviews, ensuring globally comparable, value-driven implementation and consulting aligned to pricing.

Consultants have the required competency, understanding, and experience the different businesses, industries, and ISO Standards. The cost of a Consultant in marrying the Standard to your Values and Objectives is key in reducing the risk of failing a Certification Audit. Failure comes at a cost, and often involves reputational damage.

Industry experience, qualifications, and competency for registered auditors is key. A certificate only shows the theoretical expertise of a Consultant, while registration validates their practical competency and credibility.

This is largely dependent on the organisations’ scope of products and services, departments, staff complement, processes, activities, functions, sites, and commitment from Top Management. This process can range from a minimum of 3 months to a maximum of 3 years.

The guidance of a competent consultant who understands the requirements of the Standard and the organisation’s business and strategic objectives is key when documenting a system. This system will align with the culture of the organisation and provides assurance that there are no drastic changes required, rather improvements and adjustments. A consultants’ objective is to assist in guiding an organisation to develop a system that is embedded within current practices. Our Consultants have the ability to understand blue- and white-collar employees – communicating effectively and translating the value of the improvements to daily activities.

A Consultant functions to advise on what to do. Organisations and employees do not have the time to document policies, processes, procedures, and standardise Forms which is an administrative burden and results in delays of the project.

To mitigate this, WWISE recommends Option 3 – Implementation.

OPTION 3: Implementation

The WWISE Way: a hands-on, bespoke ISO management approach that engages all stakeholders, alleviates administrative burdens, and has delivered 100% certification success for over 600 clients across 20 standards in 16 countries.

Implementation is a hands-on approach with a 100% success rate for organisations that seek to implement a system that is effective, manageable, aligned to business objectives, and is easily maintained.

Employees lack time to document their processes but may spare an hour or so to explain the process, controls, and requirements of their activities. WWISE documents this on the clients’ behalf and aligns the outputs with related statutory, regulatory, contractual, and other requirements. This results in an effective ISO Management System aligned to relevant Standards and frameworks – custom-built according to the organisations’ requirements.

We have resources, professionals, and experts to assist in accordance with the clients’ time frames. This covers continuous on the job training and mentoring of Top Management to take ownership of the system and monitor its performance through unique solutions that we create for the business.

This is largely dependent on the organisations’ scope of products and services, departments, staff complement, processes, activities, functions, sites, and commitment from Top Management. This process can range from a minimum of 3 months to a maximum of 3 years.

This is largely dependent on the organisations’ scope of products, services, departments, staff complement, processes, activities, functions, sites, and commitment from Top Management – this process may take a minimum of 3 months and maximum of 1 year.

OPTION 4: Do it on my own

Organisations can choose to purchase the ISO Management System Templates (R12 000 ex. VAT) and implement the system in-house by following the instructions, though we recommend attending our ISO Lead Implementation course for expert guidance and best practices.

This method of documenting a management system is the most cost-effective.

Through years of experience, we have identified that Audit failure is often caused by ineffective implementation. Documentation of Policies, Processes, Procedures, and standardising Forms is only an aspect of an ISO Management System. There is still a need to embed the controls of the Standard into organisational culture and day to day activities.

Yes, WWISE offers a variety of packages for outsourced consultants depending on the needs of your organisation.